So often, I see people who are miserable in their jobs. One of the reasons they are unhappy is that they did not determine the full
scope of their job before they accepted it.
There are questions which can be asked which will help to determine if a job is really what you are looking for. These questions are actually rarely asked. But if you do ask them, they may help to make a good
and informed decision to accept or reject an opportunity.
Several years ago, I posted on how to be sure the candidate a company hires is the person they interviewed. This post is the exact opposite and might be called, "How to be sure the job you get is the job you interviewed for."
Several years ago, I posted on how to be sure the candidate a company hires is the person they interviewed. This post is the exact opposite and might be called, "How to be sure the job you get is the job you interviewed for."
1) May
I speak to the person who previously had this job?
This
is something to request after an offer is made or, at the least, just before you get an offer. It is an obvious question, but I would guess that 90% of people
interviewing fail to ask. Seeing the
person who either left the
company (If they have left, find out where they went and get their contact information) or was rotated off can answer a wealth of very critical and important questions. And, of course, if the person you request
this of ducks an answer, that
should tell you a lot.
2) How
long was the person who had this job before
been in the job? Followed by Why they Left?
This is different than asking why a job is open, which should also be asked. It will illicit very good information. If the previous person was a long time in the job, it would be helpful to talk to them. Some
jobs are actually non-promotable; there are many cases of the person you would be reporting to simply staying in place, leaving little possibility of upward movement. Other jobs
are frequently stepping stones to better
positions within the company. You need
to know this going in.
3) If
the client is difficult, what has the agency done to alleviate the issue?
You want to understand the relationships between the agency and the client. If
the agency doesn’t see them often and they are nearby, it should tell you a lot
about whether the situation can be
alleviated. It may also present you with opportunities for moving
forward – even if you are a relatively junior executive.
4) How
often do you see the client
This is a follow up to the previous question. Agencies should see the client frequently. Skype and emails do not make a relationship. It should also lead to a discussion of the relationship with the client, which is important to know prior to accepting a job.
This is a follow up to the previous question. Agencies should see the client frequently. Skype and emails do not make a relationship. It should also lead to a discussion of the relationship with the client, which is important to know prior to accepting a job.
5) What
is my likely career path and where will I be in three years?
This
question should foster a significant conversation. It should tell you how long the person you will be reporting to has
been in place and whether there is room
for you to advance. It should also tell
you whether the company has actually
thought about the career of the person they hire or if they are merely trying to get a body in place.
6) What
is the structure of the business and what will be my place within it?
I
remember once interviewing someone who was an account director on one of the largest fast food accounts. It turned out that he was precluded from
attending most client meetings because
the president of the agency was directly involved and wanted to keep meetings small. His comment was that he was
looking for a job because he felt like
an assistant account executive. This is
information you need before accepting
a job.
7) What
kind of training will I receive?
Few
people are too senior for this question.
While most agencies have curtailed or
dropped training programs for junior executives, it is important to determine if they have anything appropriate at your level. At senior levels, many companies have management training. You need to find out if
this exists and how you might qualify.
8) What
do titles at this company mean?
Some
people get hung up on titles. You need
to understand the company’s structure
and your likely place within it. You
also need to know what perks come with
certain titles; don’t take for granted that some benefit you have now will come in a new job. Does being a "partner" mean anything? What is the difference between a partner and a senior partner? A SVP at one company may be a better title than an EVP at another. This includes
vacation time, bonus structure and other types of
compensation. Make an informed decision
based on what you have now and what
you are likely to get. Questions about
titles and benefits are best asked of HR
prior to getting an offer. The reason I
say prior to is because it is best to figure
out what you want before an offer is extended made so that you can let them know your expectations in advance. However, never negotiated until an offer is made.
All these are questions you should ask, but
remember not to negotiate until you have an offer. I have written about this
before and you need to understand that the leverage to negotiate is in an
offer, not before.
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